Maine.gov
Provider Help Desk: (p) 888-420-9711 (f) 800-408-1088 | Member Help Desk: (p) 866-796-2463 (f) 207-287-8601
Prior Authorization (PA) Helpdesk (for Provider PA inquiries): (p) 888-445-0497 (f) 888-879-6938

Contact Information

Stefanie Nadeau

Director, Office of MaineCare Services
Voice: (207) 287-2093
Fax: (207) 287-2675

Roger Bondeson

Director of Operations, Office of MaineCare Services
Voice: (207) 287-2705
Fax: (207) 287-2675

Michael Ouellette, RPh

Utilization & Review
Provider Services Manager
Voice: (800) 832-1976
Fax: (800) 408-1088

Pharmacy Help Desk

Pharmacy Hearings Coordinator
Voice: (866) 796-2463
Fax: (207) 287-8601